Patient Information

New Patients

 

-We are currently accepting New Patients.

-We offer both in-person and video appointments. If you live anywhere in California, we can potentially provide care for you through our video appointments. (Face-Time type of appointments)

– Dr. Goel primarily focuses on diagnosis and medication management. He often encourages patients to meet with a psychologist on a weekly basis. However, it is not required by our practice.

-New patient appointments: 30 minutes.

-Follow-up appointments: 15 minutes.

-We require that patients be seen at least once in two months to ensure they are doing well and to continue receiving a prescription for their medication. If they are being prescribed a controlled substance, we often require that patients be seen more often.

-The first appointment is only a consultation. We cannot guarantee that we can accept you as a patient until we meet with you. 

-Paid parking is located in the basement of the building on Front St, between Market St. and Pine St. The cost is $3 for 20 minutes.

 

Controlled Substances

 

-When prescribing Stimulants (Adderall, Vyvanse, Concerta, Ritalin, etc) our practice prescribes a maximum of four tablets per seven days. (16 tablets per month). The maximum daily dosages we prescribe are Adderall 20mg, Vyvanse 40mg, and Concerta 36mg. 

-When appropriate, our practice prescribes a maximum of 10 tablets per month of a Benzodiazepine (Lorazepam/ Ativan, Clonazepam/ Klonopin). We usually do not prescribe Alprazolam/ Xanax.

-Our practice does not wean patients down from higher doses of Stimulants or Benzodiazepines.

 

Disability

 

-Our practice does not do assessments or provide paperwork for disability. 

 

Insurance Information

 

-Please note that it is a patient’s responsibility to be aware of their insurance benefits. There are several plans under each insurance company. There are several smaller insurance companies that fall under each major insurance company. Before your first appointment, please call the phone number on the back of your insurance card and ask if Anurag Goel, MD is an in-network provider for you. Your insurance company can explain your benefits to you.

 

When Arriving for your Appointment

 

 

-Please check in with security in the lobby and they will let you know which elevator to use.

 

-When you arrive in the waiting room on the 13th floor, please email us at admin@psychiatricexcellence.com to let us know that you have arrived (the receptionist will inform us as well).

 

-The building locks the door on the 13th floor at 5pm. If your appointment is after 5pm, please email us when you arrive on the 13th floor.

 

 

Rescheduling an Appointment

 

-Please email us at admin@psychiatricexcellence.com.

 

Cancellation Policy

 

-Psychiatric Excellence requires 2 business days notice (48 hours) before an appointment for cancellation. Business days are counted as Monday-Friday, 9:00 am to 5:00 pm, and do not include major holidays. For example, if you have an appointment scheduled at 2:00pm on Monday, the cut-off time for cancellation is 2:00pm on the previous Thursday.

-Cancellations received after this cut-off time will be considered late cancellations and will result in a late-cancellation fee. Missed appointments are counted as late cancellations.

-The late cancellation/ missed session fee is $150.

-Please email us at admin@psychiatricexcellence.com if you would like to reschedule or cancel your appointment.

 

Medication Refill Request

 

-Please note that we only accept medication refills requests directly from our patients, not from pharmacies.

 

Adjusting Medication Dosages

 

-Please note that we usually do not adjust medication dosages or prescribe new medications through email or by phone (exceptions would be if a patient is having a side effect from a medication or an emergency situation). We are only able to do so during an in-person or video appointment.

-Dr. Goel is available for phone calls for psychiatric emergencies.

Forms or Letters

 

-When appropriate, forms or letters (service animal, testing accommodations, work, school etc) can be completed for an additional fee. 

Self-Pay Fees

 

Please contact our office for self-pay fees.