Patient Information

New Patients

-We are currently accepting New Patients.

-We offer Video Appointments. If you live anywhere in California, we can potentially provide care for you through our telemedicine video appointments (Face-Time type of appointments).

– Dr. Goel primarily focuses on the diagnosis and medication management. He often encourages patients to meet with a psychologist on a weekly basis for therapy. However, it is not required by our practice.

-New patient appointments: 30 minutes.

-Follow-up appointments: 15 minutes.

-We require that patients be seen at least once in two months to ensure they are doing well. If they are being prescribed a controlled substance, we often require that patients be seen more often.

-The first appointment is only a consultation. We cannot guarantee that we can accept you as a patient until we meet with you. 

 

Controlled Substances (Stimulants and Benzodiazepines)

-When prescribing Stimulants (Adderall, Vyvanse, Concerta, Ritalin, etc) our practice prescribes a maximum of five tablets per seven days. (20 tablets per month). The maximum daily dosages we prescribe are Adderall 20mg, Vyvanse 40mg, and Concerta 36mg. 

-When appropriate, our practice prescribes a maximum of 10 tablets per month of a Benzodiazepine (Lorazepam/ Ativan, Clonazepam/ Klonopin, Alprazolam/ Xanax).

-Our practice does not wean patients down from higher doses of Stimulants or Benzodiazepines.

 

Disability

-Our practice does not provide paperwork for disability. 

 

Insurance & The Cost of Your Appointments

-Please note that it is the patient’s responsibility to be aware of the cost of their appointments. We are unable to provide any information regarding the cost of your appointments. If you would like to know the cost of your appointments, please call the phone number on the back of your insurance card. Please note that we do have any control over the cost of your appointments. The cost of your appointments are determined solely by your insurance company and the plan that you choose. 

 

When Arriving for your Appointment

 -Please check in with security in the lobby and they will let you know which elevator to use.

-When you arrive in the waiting room on the 13th floor, please email us at admin@psychiatricexcellence.com to let us know that you have arrived (the receptionist will inform us as well).

-The building locks the door on the 13th floor at 5pm. If your appointment is after 5pm, please email us when you arrive on the 13th floor.

 

Cancellation Policy

-Psychiatric Excellence requires 2 business days notice (48 hours) before an appointment for cancellation. Business days are counted as Monday-Friday, 9:00 am to 5:00 pm, and do not include major holidays. For example, if you have an appointment scheduled at 2:00pm on Monday, the cut-off time for cancellation is 2:00pm on the previous Thursday.

-Cancellations received after this cut-off time will be considered late cancellations and will result in a late-cancellation fee. Missed appointments are counted as late cancellations.

-The late cancellation/ missed session fee is $150.

-Please email us at admin@psychiatricexcellence.com if you would like to reschedule or cancel your appointment.

 

Adjusting Medication Dosages

-Please note that we usually do not adjust medication dosages or prescribe new medications through email or by phone (exceptions would be if a patient is having a side effect from a medication or an emergency situation). We are only able to do so during an in-person or video appointment.

-Dr. Goel is available for phone calls for psychiatric emergencies.

 

Forms or Letters

-When appropriate, forms or letters (service animal, testing accommodations, work, school etc) can be completed for an additional fee. 

 

Self-Pay Fees

Please contact our office for self-pay fees.