Patient Information

New Patients

 

-We are currently accepting New Patients.

-We provide medication management for Depression, Anxiety/Panic Attacks, and ADHD. 

-If you live anywhere in California, we can potentially provide care for you via our Telemedicine Appointments (similar to FaceTime).

-Our practice focuses on medication management. We do not offer extensive therapy. We often encourage patients to meet with a psychologist on a weekly basis for therapy. However, it is not required by our practice.

-We require that patients be seen at least once in two months to ensure they are doing well.

-The first appointment is only a consultation. We can only let you know whether we can accept you as a patient during that time. 

Disability

-Our practice opts out of disability. We do not provide paperwork for short-term or long-term disability. 

 

Insurance & the Cost of your Appointments

 

Please note that it is the patient’s responsibility to be aware of the cost of their appointments. 

Based upon your plan, you will either have a copay (usually $10- $60 per appointment) or a deductible (the patient is responsible for the full cost of each appointment until you reach a certain amount and then your insurance company will begin to pay a percentage of each appointment).

We encourage you to call the phone number on the back of your insurance card to find out how much your fee will be for each appointment. 

After your appointment, once your insurance company processes your insurance claim, they update their website stating how much your fee is for your appointment. We then relay this information to you. Your insurance company will send you a statement as well. 

Please note that we do not have any control over the cost of your appointments. The cost of your appointments are determined by your insurance company and the plan that you choose. 

Cancellation Policy

-Psychiatric Excellence requires 2 business days notice (48 hours) before an appointment for cancellation. Business days are counted as Monday-Friday, 9:00 am to 5:00 pm, and do not include major holidays. For example, if you have an appointment scheduled at 2:00pm on Monday, the cut-off time for cancellation is 2:00pm on the previous Thursday.

-If you have an appointment on Saturday or Sunday, we will need to be informed via email by Wednesday at 5:00pm that you would like to cancel your appointment. 

-Cancellations received after this cut-off time will be considered late cancellations and will result in a late-cancellation fee. Missed appointments are counted as late cancellations.

-Please email us at admin@psychiatricexcellence.com if you would like to reschedule or cancel your appointment.

 

Adjusting Medication Dosages

-Please note that we usually do not adjust medication dosages or prescribe new medications through email or by phone (exceptions would be if a patient is having a side effect from a medication or an emergency situation). Usually, we are only able to do so during an appointment.

-If you have a psychiatric emergency, please call 911 or go to your nearest emergency room.